With your first order, you’ll get at least 2 surprise bras in addition to the bras you select, for a total of 5 bras to try on in the comfort of your home. Our fit experts want to make sure you find the fit you’ll love. They evaluate your fit information from your online fit quiz, and hand-select a couple bras in addition to the ones you choose, just to make sure you get a good range of bras to try on.
You get up to 5 days to try out everything in your Home Try-On box. See how the bras fit under various outfits. Hold up the panties to make sure they’re what you expected before committing to buy. Try on those sweet little accessories and see how the lace feels on your skin.
The most important part is filling out your fit feedback. Go to the My Account section and click “My Orders.” Click “Return or Keep items” to start the process. For each item, give as specific details as possible, especially for items you’d like to return. Your feedback will help us further personalize the recommendations we place in your shop for future purchases.
Behind the scenes, our algorithm is hard at work. It defines 6,000 body types and incorporates data on every bra we carry after careful fit testing. We go beyond just a bra size calculator. Our algorithm selects the best bras for your personal shop and first home try-on box, from which we successfully fit 8 out of 10 women. If it wasn’t right the first time, we use your fit feedback to suggest new sizes to try.
We know every woman is unique, and if you need more help, our fit experts are here for you. We are available by email or phone in case you have any other questions
Remember, you’ll only be charged for the items you decide to keep. And each time you come back to your shop, you’ll see fresh new items that match your fit record. Over time, we’ll use your fit feedback to keep improving the recommendations in your shop to match your unique shape and preferences.